Services are operating normally at this time, and have been stable since July 3rd. We have deployed enhancements to our data ingest and data processing pipelines, and closely monitored the success of these changes over 10 days. We are confident these changes have resolved the underlying issues and are closing this incident.
Posted Jul 19, 2024 - 19:23 UTC
Update
Cisco XDR service is restored to a normal state. Data ingest and data processing are occurring as expected.
Cisco continues to monitor this issue to confirm resolution of this instance.
Cisco is taking action to resolve this ongoing problem with a permanent resolution.
Posted Jul 03, 2024 - 00:09 UTC
Monitoring
Cisco XDR is experiencing a degradation of service causing delayed data ingest and data processing. This issue began on 2 July 2024 at 1 PM ET. Cisco is taking action to resolve this issue and will update our customers shortly. This is an ongoing problem that Cisco has under investigation for a permanent resolution.